Search Options
Home Media Explainers Research & Publications Statistics Monetary Policy The €uro Payments & Markets Careers
Sort by

Digital euro: listening to the public

A digital euro can only be successful if it meets the needs of Europeans

Executive Board member Fabio Panetta

From 12 October 2020 until 12 January 2021 we ran a public consultation to collect views on the benefits and challenges of issuing a digital euro and on its possible design.

From October to December 2021 we also conducted focus groups in all euro area countries to gather views from different target audiences on their payment habits.

We are committed to involving the public in the development of a digital euro and these results will feed into the ongoing digital euro investigation phase, which is expected to conclude in October 2023.

Digital euro hub

Read our latest reports

Study on new digital payment methods

People want convenient, fast and easy-to-use payment solutions that take into account the safety and the security of their data. These are some of the findings of the focus group we comissioned in all euro area countries, aimed at understanding citizens’ habits and attitudes towards digital payments.

Focus group report

Public consultation report

Explore the digital euro public consultation report in detail. The responses provide valuable input for the Eurosystem’s ongoing assessments and upcoming decisions on the possibility of a digital euro.

Read the report

Views of public consultation respondents - 2021

Privacy, security and the ability to pay across the euro area all matter

Privacy is considered the most important feature of a digital euro by both citizens and professionals. A digital euro should also be secure, cheap and easy to use throughout the euro area.

Integration with existing payment solutions is important

Licensed intermediaries should play a role in the provision of digital euro services. They would be best suited to provide innovative and efficient services, integrating them into existing banking and payment systems.

Cards, wallets and smartphones could provide cash-like features

All currently available hardware and software solutions could be adapted to use a digital euro and make payments similar to cash transactions, so long as they continue to do so safely and securely.


Find out more about related content

Report on payment preferences

Press release

Find the answers to all your questions

FAQs on a digital euro